216 Midland Mortgage Reviews | mymidlandmortgage.com @ PissedConsumer

Grayce Jfr

Pay mortgage

Feb 09, 2024

Can I pay mortgage with my debit card hhjhhhhhjjjjjgggggccccdsdgbvedgccs we yuhgffftuhgfttyhhhgggffff

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Gage M Njq

Foreclosure

Jan 14, 2024

I called there evictions line to setup cash for keys and they still haven't reached out to me my number is 518752**** and I reside and a place they hold the foreclosure too at the moment as a protected tenant and I'd like to make it easy on both the bank and me and do things that way.

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Preferred solution: First and last months rent to move out of foreclosed apt

Zamantha Kdw

Can you send me the address where I need to send...

Apr 12, 2023

Can you send me the address where I need to send my check from the insurance company so I can get a restricted stated on my insurance I changed insurance companies I know it’s in Texas I haven’t got the address. Can you send it to me please

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Mick Gof

Salt Lake City, Utah

I need help

Dec 15, 2022

4.3

I couldn't get into my account using the account number: the system said it wanted the loan number & I don't have that info! What is the reason for your company using what you print each month as " account number" if your system has a problem using it to access the account? I am disabled & don't recall the reason I ATTEMPTED to call in, bnut it was reallly distressing; that I couldn't get into my obligation using the "account number" I destroy all pprwork after 150 days & have remodeled this home; so for me NOT TO be able to access my account information your company supplies is distressing.

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User's recommendation: Give Midland Mortgage opportunity to return information by using a delay

Angel m L

Angel m L |

Valley Cottage, New York

Need my papers of modification groin april

Jul 20, 2022

I did modification on April and don't have the papers I need the papers,you can send me the papers please

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Preferred solution: Deliver product or service ordered

Anonymous

Guest-3300324

Newton, New Jersey

Was anyone else with a transfer told by Midland they had a tax and escrow shortage to keep your mortgage at the rate promised and notorizedd

Jan 29, 2022

1.7

I was promised a much lower interest rate and given to another co. When I was transferred? I was told I was short in my taxes and escrow It created so much confusion they demanded more money or a higher mortgage Payment .I spoke to my town clerk she said nothing changed she tried to help she faxed over everything they still made me pay an additional $ 900.00 ? I will keep watching to see if others who where transferred went through the same when transferred. I have an FHA loan Fixed rate! Does anyone else have a similar story just curious?

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User's recommendation: Be careful ask who your speaking with and get there ID when you call for your personal Record!

Timothy K Vle

Stuart, Florida

Non payment of homeowners insurance

Feb 02, 2022

My homeowners insurance is being canceled because of nonpayment, please contact me as soon as possible Timothy Kiffer 772 708****

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Preferred solution: Deliver product or service ordered

Michael P Dxi

Irvine, California

Mortgage

Nov 26, 2021

1.0

The phone systems have been down for 2 weeks.. I'm desperately trying to reach someone called about 30 times, every day for two weeks, phones been down, can't reach anyone

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Cons:

Horrible customer service
Poor communication
Dealing with their call center

Preferred solution: Someone to call me.. your phone has been down for two weeks, all numbers

User's recommendation: Don't use this Bank

Stacy H Duz

Atlanta, Georgia

I call and can’t get through to make a payment. Been calling for 6 day ready.

Nov 01, 2021

3.2

Dont understand why I cant get through. Ive had my daughter and sister helping me calling the numbers I have.

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Preferred solution: A number where I can make my payment

User's recommendation: Don’t know right now.

Arvell D

Doesn't support mortgage holders.

Sep 07, 2021

1.0

Being a mortgage holder with this bank, is quite sad. "Business is business", is typically the statement used in this world however, one would think that empathy and sympathy could be provided for the time's that we are going through with this pandemic. Having suffered hardships such as a concussion from an car accident and contracting COVID-19 fighting for dear life and not having work, this business institution has no remorse for its customer's. Even with providing what options were available, I did everything I could to keep my financial life in tact however, they chose to still report my payments delinquent after introducing me to a "forbearance plan", which I completed successfully according to their guidelines. They are truly for themselves and could care less about their mortgage holders.

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Preferred solution: Revision of mortgage reporting.

Jeff A Ars

Poor communication, negligent business practices

Jul 13, 2021

1.0

Midland Mortgage unfortunately acquired my mortgage from Chase. Having had loans and mortgages with several other institutions, Midland Mortgage has been and continues to be far and away the most difficult and unprofessional company I have ever worked with.

They fail to follow even the most rudimentary industry standards and regulations such as the new owner of a loan must notify the mortgagor within 30 days of the effective date of transfer. Midland mortgage neglected to do this.

They seem to lack 21st century communication capabilities. I am two time zones away and work in a secured facility, and surprisingly, I am unable to email or message a concern to an individual or department. Now, during an unprecedented pandemic and given that I am essentially left to contact only the Vice President, they have reported to the credit bureau something that should have easily been communicated.

Forget about the CARES Act, this company does not care about you!

They brag about this in an email just this week..We're excited to announce e-statements as an option for our customers.

If you sign up, we'll simply send you an email each month when your statement is ready to view on our website. Midland is just that, a midlevel, behind the times, regional institution.

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Cons:

Poor communication
Negligent business practices

Preferred solution: Let the company propose a solution

User's recommendation: Go with an institution that has the technology to meet your needs.

2 comments

Guest-2034745

Jul 13, 2021

Let me guess.. Another one who can't pay their mortgage on time.

Helpful

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Anonymous

Guest-2750642

Dallas, Texas

DISSATISFIED

Aug 07, 2021

I HAVE BEEN WITH THIS MORTGAGE FOR 5 YEARS AND I HAVE BEEN IN A WIRLWIND OF FRUSTRATION EACH YEAR THAT PAST. THE MORTGAGE COM. PREDICATE THEMSELVES OF ESCROW AND SHORTAGES AND THEY ARE ALWAYS WRONG . PLEASE DO NOT USE THIS MORTGAGE IF YOU ARE IN IT GET OUT ....I AM THANKFUL THAT I AM IN THE PROCESS OF REFI.

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User's recommendation: IF YOU HAVE THE ABILITY CHOOSE DO NOT CHOOSE THIS MORTGAGE.

Anonymous

Guest-2511124

Denver, Colorado

Mortgage payment

Apr 19, 2021

4.0

When I first called the number because I am new and trying to speak to someone it kept send me to all these other sights I didn't want. After trying 5 time I was able to get threw and everything went fine and the people was nice and respectful

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Roland S Ylh

Recent payments not processed

Sep 25, 2020

We sent out payment Sept. Have you received it because according to my records the check has not been cashed yet

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Preferred solution: Tell us if you have received payment

Janet A Xns

Run away from this company fast!!!!

Jan 27, 2020

1.0

Unprofessional. No communication. Submitted documents in early October and first they lost them, now they are saying my request is in review. Tried to say in the last year I had a payment more than 30 days late. I had submitted documentation proving my payments were always on time if not early.

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Cons:

Dealing with their call center
Horrible customer service

Reason of review:

Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Guest-1759062

Venice, Florida

Highly rated

Jan 12, 2020

Nothing much happened, just checking with you people. Our names are Emery and Helen Terry---Our loan number is---{{Redacted}}--My email is --emeryterry38@***.com ---if you'd like to respond--in fact, I wish you would. My wife and I both would like to know the current status of the loan listed above. Thank You in advance.

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Contact Information

Website:

www.mymidlandmortgage.com

Mailing Address:

P.O. Box 26648

Oklahoma City, Oklahoma 73126-0648

United States

Phone:

(800) 654-4566

Contact Midland Mortgage Customer Service

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About

Summary

Midland Mortgage is a company intended to serve mortgages online. On its website, it has collected all necessary recourses for that. Midland Mortgage helps its clients to deal with important real estate issues, such as property damage as well as delinquency assistance. The company is a division of MidFirst Bank, which is a federally chartered savings association based in Oklahoma City, OK. The bank offers commercial, trust, private banking, and mortgage banking products and services within the United States. The financial institution also offers personal loans, personal banking, as well as business banking services. MidFirst Bank was created in 1981. Being based in Oklahoma City, it has real estate loan offices in Houston, TX, New York, NY and California.

Midland Mortgage is ranked 208 out of 1016 in Loans and Mortgages category

Area Served

USA

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Top Midland Mortgage Reviews

"Mortgage payment"

"Poor communication, negligent business practices"

Pay mortgage

Foreclosure

Can you send me the address where I need to send...

I need help

Need my papers of modification groin april

Was anyone else with a transfer told by Midland they had a tax and escrow shortage to keep your mortgage at the rate promised and notorizedd

Non payment of homeowners insurance

Mortgage

I call and can’t get through to make a payment. Been calling for 6 day ready.

Doesn't support mortgage holders.

Poor communication, negligent business practices

DISSATISFIED

Mortgage payment

Recent payments not processed

Run away from this company fast!!!!

Highly rated

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