Secure Logon for:
SercoConnect Self-Service

Are You a Newly Hired Serco Employee?
All new hires should use the New Hire Orientation Information Security Instructions provided below.

arrow  New Hire Orientation Information Security Instructions
In order to access our network and complete new hire orientation, employees must complete the steps above in order to keep our network and your information secure. As a US Government contractor, Serco is obligated to provide this protection. This process is required for all Serco employees who access Serco systems remotely or outside of the network.

If you encounter any issues, please contact the Serco Service Desk: 866-628-6458 or 703-263-6006 and dial 3 to speak to an IT Service Desk representative.



Logon Problems?   

   *All devices connecting externally to Serco must first set up Multi-Factor Authentication (MFA) before choosing other options below.
arrow  First time users must register for Azure Multi-Factor Authentication

   *You must first register for an account before using the Azure Self Service Password Service
arrow  Register for an Azure Self Service Password Account

arrow  Unlock/Reset Password - Access the Azure Self Service site to unlock your account or reset a forgotten/expired password

arrow  Change Password - Access the Azure Self Service site to change your password


This internal password protected Serco website is for use by Serco employees and authorized contractors ONLY and contains information that is proprietary and confidential to Serco. Unauthorized use is prohibited.


  Helpful Links
Serco-NA.com
External web site
  Helpdesks

Serco Service Centers

  •     ServiceNow Self-Service Portal
  •     Tel: 866-628-6458 or 703-263-6006
    • Human Resources - press 1 
    • Accounts Payable - press 2 
    • IT Service Desk - press 3

    Benefits
    866-534-8963
    Sercobenefits@cbiz.com

    Accounts Payable
    703-263-6008
    AP-ServiceDesk@serco-na.com

    Payroll
    Payroll-Help@serco-na.com

    Deltek Time Collection
    tchelp@serco-na.com

    Kronos WFC Timekeeping
    Kronos-help@serco-na.com

    Time2Work
    time2worksupport@serco-na.com

    Project Set-up and Workforce
    for Employees and Vendors

    projectsetuphelp@serco-na.com

    Financial systems
    FinanceSystems@serco-na.com

    Serco Ethics hotline
    800-969-6363

    DoD Fraud Abuse hotline
    800-424-9098