Photos & videos
Review Highlights
“On the way home got right in and got a shuttle super quick and delivered right back to my car.” in 5 reviews
“Our driver was Corey H and he did a phenomenal job, fast, and efficient.” in 3 reviews
“When we got to our car, we realized it was dead because my fiancé left a light on.” in 2 reviews
You Might Also Consider
in Parking
in Truck Rental, Car Rental
in Truck Rental
Location & Hours
Atlanta, GA 30337
Mon |
| |
|---|---|---|
Tue |
| |
Wed |
| |
Thu |
| |
Fri |
| |
Sat |
| |
Sun |
| Open now |
Amenities and More
Ask the Community
Q:
I'm looking for feedback on the wash/detail service the Parking Spot offers. Has anyone used them to clean and wax their car? How was the work they did?
A:
Thank you for your interest in our car care service, Steve! Unfortunately, at this time, we are not offering any washes or details at either of our properties in Atlanta.
Mark R., Business Customer Service5 years agoQ:
August 5 through 8. It a reservation necessary?
A:
I would guess no since that is a weekend (fewer consultants) and immediately before Fulton Country schools resume for the year (no more family vacations). But reservations are free I'd you're a Spot Club member, which is also free. We didn't… more
Angela M.7 years ago
Recommended Reviews
Overall rating
193 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- S S.Streamwood, IL04Jan 17, 2024
The parking spot #1 people are great. Here are the reasons why.
1 - battery ties; they come give you a jump (thank you Cory & Shann)
2 - charge the wrong credit card, the manager (Shann) goes to the cashier himself to handle it himself
3 - the drivers stop and give you an update even when they cannot pick you up
4 - someone always answers the phone to let you know if they are full
Helpful 0
Thanks 0
Love this 0
Oh no 0Business owner information
TheParkingSpot S.
Jan 18, 2024
Thank you for taking the time to write this review! We will see you on your next trip!
- Apr 6, 20241 check-in
We had a short wait for our Parking Spot 1 shuttle. They had a lot of shuttles running but unfortunately the first two passed us by, likely since it was super crowded on the North Terminal pick up area. Our driver was Corey H and he did a phenomenal job, fast, and efficient. He was helpful with our bags. We use these services regularly and normally do not run into any problems.
Helpful 1Thanks 0Love this 0Oh no 0 
Allen F.Atlanta, GA19310Apr 20, 2024Paid for Premium Covered Parking with a reservation in advance. Waited 17 minutes before the onsite shuttle even picked us up, and that was after I called their office and complained (while I was still waiting inside the covered parking lot). Only then to pickup a few more people around the parking lot that had just arrived. Overall 25 minutes WASTED before even leaving the facility. DON'T PARK HERE UNLESS YOU HAVE HOURS TO WASTE OR WANT TO WALK TO AIRPORT!! Complete joke and lack of service for the price they charge.
Helpful 0Thanks 0Love this 0Oh no 0
Joseph R.Greenville, SC68516572Apr 7, 2024We used to be a big fan of The Parking Spot. They still maintain an excellent facility at CLT. But their ATL facilities are just not up to par with the competition. There is no electric vehicle parking and the lots don't look as secure as other agencies. Hopefully they will make it better.
Helpful 1Thanks 0Love this 0Oh no 0- Jul 31, 2023Updated review
I came to this location because it is the cheapest. I have never had a problem with getting to the airport in time. They have different prices for covered vs uncovered. The pick up location is back on the bottom floor.
The place was packed when I got there so they allowed me to park anywhere and still charged me the same price since I had a reservation.Helpful 12Thanks 0Love this 9Oh no 0Business owner information
TheParkingSpot S.
Mar 29, 2023
Hi Kevin,
We do apologize! Could you please email us at feedback@theparkingspot.com so we can look into what happened?May 9, 2023Previous reviewI came to this location because it is the cheapest. I have never had a problem with getting to the airport in time. They have different prices for covered vs uncovered. The airport is under construction so the pick up location is now on the second floor.
Apr 1, 2023Previous reviewNothing special and nothing bad. I was supposed to be charged a discount for using my corporate account. The quoted estimate was $20 but I was charged $34. They later corrected the charge.
Mar 28, 2023Previous reviewI was supposed to be charged a discount for using my corporate account. The quoted estimate was $20 but I was charged $34. I still have not been told why.
Jan 25, 2023Previous reviewBe sure to get a corporate account or rewards program so you can afford parking. Parking costs more than the bag fees.
I chose this place because I get a discount. You need GPS to find this place. There is 24/7 service. I believe there is 1 pick up location near Domestic North Terminal and 2-3 drop off locations.
Service was good. Shuttle picked me up at my car and dropped me off at the car. Driver wanted to help me with my bags.
To exit the venue, go to the very back of the parking lot to go into covered parking. The wait for a shuttle can take a while. Down load the app and let them know you are waiting. - Kim M.GA, GA01Apr 6, 2024
Atlanta - stuck at Atlanta airport. The buses were not pulling into the correct spots so People would run whenever they saw a bus approach. Therefore there wasn't a line or any order to who was next. It was chaos and we watched three buses fill and leave while watching other parents upset that they couldn't "run to catch a bus" with their kids in tow. I'll never use The Parking Spot again. I sure do miss Park N Fly. It has been terrible since The Parking Spot bought them out.
Helpful 0Thanks 0Love this 0Oh no 0 
Ruth B.Atlanta, GA33143May 29, 2023I love the parking spot! I park there every week. The shuttles run all the time and each driver is super helpful. I like how they pick me up and drop me off right at my car, so I don't have to drag my luggage around.
The ladies who are at the exits are friendly and fast. I like the cold beverage as I start my drive back home!Helpful 1Thanks 1Love this 0Oh no 0- Oct 12, 2022Updated review
25 minutes from parking until being picked up. 5 vans passed us by driving towards the terminal. When a van finally picked us up we were first-on, and we experienced another 12 minutes driving through the parking lot doing pick-ups.
30+ minutes added to your preflight activities. Plan accordingly.Helpful 0Thanks 1Love this 1Oh no 0Business owner information
TheParkingSpot S.
Oct 13, 2022
Hi Edward,
We do apologize for the delay getting to the airport! Could you please email us at feedback@theparkingspot.com so we can find out when you checked in?May 6, 2014Previous reviewJust a meh parking experience here at PS1 at ATL.
It's about 2 miles from the airport. There are other parking facilities closer.
It's dark and confusing once inside the gates.
There is covered and outside parking options, and they can detail your car when you are gone. In my case they lost the paperwork for the wash recently. It was a bit of a mess, but they took my word for the parking charge and the wash rather than delay my exit. I got an email from the manager later apologizing.
I guess this location simply isn't my familiar LAX PS on Sepulveda. They do a great job in a convenient facility, albeit at higher-end pricing. - Ann J.Austin, TX015Oct 18, 2023
I parked here on a recent trip in the uncovered lot. The exit out was very poorly marked out of the maze. At once point, a friggin' garbage can was covering the exit sign. I had to stop the frigging shuttle bus from moving forward to move the friggin' garbage can.
The people who run this operation are clueless about how to create an easy experience for a new customer. I'll be trying another parking service next time.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
TheParkingSpot S.
Oct 19, 2023
Hi Ann! We do apologize for your last experience with us! Can you please email us at feedback@theparkingspot.com so we can find out when you were parked?
- Aliya C.Atlanta, GA03211Dec 27, 2023
Long wait times if you're trying to get picked up from the international terminal. Sometimes calling multiple times doesn't even help.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
TheParkingSpot S.
Dec 28, 2023
Hi Aliya! We do apologize for your last experience with us! Could you please email us at feedback@theparkingspot.com so we can find out when you were parked?
